See how Samelane helps customers

Our team implemented customizations of the e-learning platform for Comcast employees. The system consists of two major user modules: for administrators and for learners.

The module for administrators allows creating and managing courses, adding/removing students, assigning and checking tasks, collecting statistics etc. The module for learners allows browsing available courses, getting notifications about due mandatory courses, undertaking courses, passing tests and quizzes, tracking progress etc.

The client faces the problem of weak Internet connection in certain locations, so we needed to develop a solution for minimizing the external Internet connection usage in the areas which suffer from low Internet quality and simultaneously enhancing the performance of the application for them.

For the client’s business units using local NASes, we developed a NAS Drive application that synchronizes contents from local NASes with data from AWS on a daily basis. The solution required a lot of DevOps customizations, but in the end, we managed to ensure a smooth learning experience even for users from the areas with a weak Internet connection.

The client appreciated the catalogue of courses and an easy course builder which allows creating content for courses from scratch as well as re-using existing materials (PDF, video-audio, HTML5, articles, quizzes, images etc.) and homework. Our scorm courses uploader supports the latest compliant SCORM cloud and Tin Can xAPI industry standards for content interoperability. Implemented Instructor-Led Training & Webinars can be easily set up, recorded and maintained via the platform. Calendars, Scheduling & Reminders helps the client to keep track of workplace learning and manage learners by using alerts and reminders to ensure their learning is going according to the schedule.

After successful cooperation, other business units of Comcast also decided to join e Samelane.

Grupa Azoty needed to standardize the process of archiving and transferring knowledge from various areas (operating procedures, routines, safety rules, as well as practical tasks, service tasks, emergency processes ect.), in order to reduce the costs of training and new employees onboarding.
Moreover, it was supposed to have an impact on the reduction of costs resulting from the outflow of non-transferred knowledge from the organization along with the departure of key employees and experts.

The client wanted to be able to manage the content of training courses and job instructions in-house, without involving external suppliers, so that the costs of setting up the courses could be reduced and employees could be more engaged into the training process by providing training content in an attractive multimedia form.

The client recognized the value of using the augmented reality (AR) module for assisting manual workers in complex processes, which is intended to reduce costs related to human error.

As a part of the pilot program, we implemented a centralized training process management system which includes the e-Learning module and the augmented reality module.
To meet the client’s needs, we approached the implementation in a flexible manner. Firstly, we implemented Samleane Enterprise in order to make its functionality available to the client quickly. Next, we implemented Samelane Industry module. Then, for each of the modules, sample contents were prepared: 3 e-Learning courses, 1 AR training course. The exemplary training courses allowed the client to test the whole system early-on during the pilot and learn more about its functionality

As soon as the installed and configured system was delivered along with sample training, the client verified the ease of use of the system, the impact of digitization of the training process on employee involvement, the benefits of centralized training process management and its influence on the quality and costs of employee training. Additionally, the possibility of extending the use of the AR module to other areas, including support for operational activities of production employees, were verified.

An unquestionable benefit for the organization was the centralized management of the training process, that allowed defining the learning paths for many departments and organizational units and previewing learning results and statistics.

With the help of Samelane the client gained independence from external suppliers in terms of managing the system’s content and resources, and at the same time received constant substantive and technical support from the system suppliers within the monthly licence fee.