Featured case studies

See how Samelane LMS helps customers

Comcast chooses Samelane for worldwide employee training

Our team implemented customizations of the e-learning platform for Comcast employees. The system consists of two major user modules: for administrators and for learners.

The module for administrators allows creating and managing courses, adding/removing students, assigning and checking tasks, collecting statistics etc. The module for learners allows browsing available courses, getting notifications about due mandatory courses, undertaking courses, passing tests and quizzes, tracking progress etc.

The client faces the problem of weak Internet connection in certain locations, so we needed to develop a solution for minimizing the external Internet connection usage in the areas which suffer from low Internet quality and simultaneously enhancing the performance of the application for them.

For the client’s business units using local NASes, we developed a NAS Drive application that synchronizes contents from local NASes with data from AWS on a daily basis. The solution required a lot of DevOps customizations, but in the end, we managed to ensure a smooth learning experience even for users from the areas with a weak Internet connection.

The client appreciated the catalogue of courses and an easy course builder which allows creating content for courses from scratch as well as re-using existing materials (PDF, video-audio, HTML5, articles, quizzes, images etc.) and homework. Our scorm courses uploader supports the latest compliant SCORM cloud and Tin Can xAPI industry standards for content interoperability. Implemented Instructor-Led Training & Webinars can be easily set up, recorded and maintained via the platform. Calendars, Scheduling & Reminders helps the client to keep track of workplace learning and manage learners by using alerts and reminders to ensure their learning is going according to the schedule.

After successful cooperation, other business units of Comcast also decided to join e Samelane.

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Comcast – a major American provider of cable television, entertainment, and communications products and services.

The main challenge of the project lay in finding a way to synchronize the courses (mainly videos, SCORMs and other large files) despite slow Internet connection, as well as serving them from local NASes (instead of using AWS) and eventually making them accessible for 40,000 users around the globe.

Samelane is a platform which helps to optimise and easily scale up processes connected with onboarding, staff training, compliance, employee engagement, appraisal and more.

40,000 users around the globe
almost 400 business units
around 200,000 e-learning courses completed

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TKM Projekt is a Polish company with nearly 20 years of experience in constructing machines, robotic stations and production lines tailored to customers’ needs.

Inability to perform on-site acceptance testing of the laser engraving system built for one of the key customers due to restrictions imposed during the COVID-19 pandemic could become a likely deal-breaker for the company.

Performing system acceptance tests remotely using the Samelane platform that eliminates a need for the customer to visit the manufacturer’s premises helped to avoid that.

With the help of Samelane, the acceptance tests were completed on time, invoices upon the completion of work could be settled and the project successfully entered the implementation phase.

Samelane helps TKM Projekt with critical implementation

TKM Projekt has been working on designing and constructing the laser engraving system for one of their large clients in the manufacturing industry. The project had a strict timeline for the delivery and acceptance of every stage, which was followed by both parties swimmingly. This wasn’t the first project implemented by TKM Projekt for this client. Both companies had very good business relations and a long history of successful cooperation.

This time, however, the planned timeline for the project implementation got on hold due to restrictions introduced in response to the COVID-19 pandemic. Both companies had to ban business trips and external parties’ access to production premises which made performing acceptance tests (FAT – Factory Acceptance Testing) impossible.

During the FAT phase, the client verifies whether the ordered machine works exactly as it should work after it has been installed on-premises. The tests are performed based on the User Requirements Specification (URS) which contains distinct expectations for the designed system. The functioning of safety systems and all machine performance parameters are inspected.

Due to the complexity of acceptance tests, they are performed by the client on-site, at the manufacturer’s premises, often in several iterations, during which new remarks are made and changes, that were requested previously, are checked. The FAT phase is an important milestone that opens (or closes) the path to the final implementation.
Initially, the companies were not convinced that carrying out such a critical part for the project without the client’s physical presence near the machine could be possible. But after getting familiar with the proposed operation process and solutions offered by Samelane, it was decided to perform acceptance fully remotely.

Samelane Enterprise was successfully used to support the process of submitting comments and remarks during acceptance testing and approving the changes. Additionally, the augmented reality (AR) module (Samelane Industry) that provides AR-powered remote support functionality allowed the client to inspect the machine and observe how it works in real-time remotely.

Samelane helped TKM Projekt to achieve an important milestone that opened the path to the final implementation of the new machine.

Grupa Azoty performs a major digitalization with the help of Samelane

Grupa Azoty needed to standardize the process of archiving and transferring knowledge from various areas (operating procedures, routines, safety rules, as well as practical tasks, service tasks, emergency processes ect.), in order to reduce the costs of training and new employees onboarding.
Moreover, it was supposed to have an impact on the reduction of costs resulting from the outflow of non-transferred knowledge from the organization along with the departure of key employees and experts.

The client wanted to be able to manage the content of training courses and job instructions in-house, without involving external suppliers, so that the costs of setting up the courses could be reduced and employees could be more engaged into the training process by providing training content in an attractive multimedia form.

The client recognized the value of using the augmented reality (AR) module for assisting manual workers in complex processes, which is intended to reduce costs related to human error.

As a part of the pilot program, we implemented a centralized training process management system which includes the e-Learning module and the augmented reality module.
To meet the client’s needs, we approached the implementation in a flexible manner. Firstly, we implemented Samleane Enterprise in order to make its functionality available to the client quickly. Next, we implemented Samelane Industry module. Then, for each of the modules, sample contents were prepared: 3 e-Learning courses, 1 AR training course. The exemplary training courses allowed the client to test the whole system early-on during the pilot and learn more about its functionality

As soon as the installed and configured system was delivered along with sample training, the client verified the ease of use of the system, the impact of digitization of the training process on employee involvement, the benefits of centralized training process management and its influence on the quality and costs of employee training. Additionally, the possibility of extending the use of the AR module to other areas, including support for operational activities of production employees, were verified.

An unquestionable benefit for the organization was the centralized management of the training process, that allowed defining the learning paths for many departments and organizational units and previewing learning results and statistics.

With the help of Samelane the client gained independence from external suppliers in terms of managing the system’s content and resources, and at the same time received constant substantive and technical support from the system suppliers within the monthly licence fee.

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Grupa Azoty is the Polish largest chemical group, created as a result of the consolidation of the key plants in this industry.

The challenge: Lack of digitised knowledge, so far kept largely in paper form and transmitted in a non-formalised and hardly manageable way.

Samelane is redefining learning at Grupa Azoty during the company’s largest generation change by introducing digital courses and AR-based hands-on training.

The platform allows sharing knowledge in the form of digital training, created and assigned to relevant employees and departments by Grupa Azoty’s administrators. The client received a comprehensive tool for managing the learning process in the organization and implemented procedures defining a formal way of knowledge transfer.