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Want to know why Samelane is the best fit for your organization?
Book a demo presentation and see Samelane in action. Get to know its features during a 30-minute presentation and find out how it can benefit your company. You can also request a free 30-day trial version to test the platform by yourself.Explore Samelane through:PRICINGChoose the best match for your organization and explore the new quality of knowledge management
SME planCorporate planNo matter if you're a small-sized business or a big enterprise, we've got you covered. Explore the benefits of each plan.Flexpay as you go
Per user, per month.€2.5Billed monthlyWhat's included
Unlimited courses
Pay as you go
Unlimited support
SM1up to 100 users€149/ moBilled annuallyWhat's included
Unlimited courses
Up to 100 users
Unlimited support
SM2up to 300 users€219/ moBilled annuallyWhat's included
Unlimited courses
Up to 300 users
Unlimited support
SM3up to 500 users€269/ moBilled annuallyWhat's included
Unlimited courses
Up to 500 users
Unlimited support
Flexpay as you go
Per user, per month.€2.5Billed monthlyWhat's included
Unlimited courses
Pay as you go
Unlimited support
SM1up to 100 users€149/ moBilled annuallyWhat's included
Unlimited courses
Up to 100 users
Unlimited support
SM2up to 300 users€219/ moBilled annuallyWhat's included
Unlimited courses
Up to 300 users
Unlimited support
SM3up to 500 users€269/ moBilled annuallyWhat's included
Unlimited courses
Up to 500 users
Unlimited support
No matter if you're a small-sized business or a big enterprise, we've got you covered. Explore the benefits of each plan.C1up to 1000 users€499/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 1000 users
Unlimited support
Dedicated success manager
Custom domain configuration
C2up to 2500 users€1 099/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 2500 users
Unlimited support
Dedicated success manager
Custom domain configuration
C3up to 5000 users€2 099/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 5000 users
Unlimited support
Dedicated success manager
Custom domain configuration
Customover 5000 usersGet a quoteWhat's included
Unlimited upload of courses
Over 5000 users
Unlimited support
Dedicated success manager
Custom domain configuration
Custom reports
Training sessions for administrators
C1up to 1000 users€499/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 1000 users
Unlimited support
Dedicated success manager
Custom domain configuration
C2up to 2500 users€1 099/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 2500 users
Unlimited support
Dedicated success manager
Custom domain configuration
C3up to 5000 users€2 099/ moBilled annuallyWhat's included
Unlimited upload of courses
Up to 5000 users
Unlimited support
Dedicated success manager
Custom domain configuration
Customover 5000 usersGet a quoteWhat's included
Unlimited upload of courses
Over 5000 users
Unlimited support
Dedicated success manager
Custom domain configuration
Custom reports
Training sessions for administrators
Frequently Asked Questions
We're here to help with any questions you have about plans, pricing, and supported features.First access to the platform
How can I test the platform? Is a demo version available?
You can look into Samelane in two ways, through a 30-minute demo presentation with our expert and with the use of a free 30-day trial version. Request a free trial and/or book a meeting with our expert, who will present Samelane functionalities to you.Is a credit card needed for creating an account?
No, you don’t need to provide your credit card details to set up a trial account. There will be no charge made after the trial period is over. You will be asked for payment only if you decide to purchase a full version.Do all plans include customer support?
Yes, if you need help solving any platform-related issue, contact our customer success team. Customer support is a guaranteed standard service. We use a ticket system, which ensures prompt responses to submitted problems.Is there any information base that I could use to support myself when using the platform?
Yes, we do have a Knowledge Base with helpful content for admins and users. We update it regularly with new articles and videos. If you can't find the answer to your question there, please contact Customer Support.How do you count and define a user?
Regardless of the role, everyone with an account on the platform is counted as a user. As soon as the invitation to the platform is accepted, a person is considered a user. An account can be deactivated, meaning the user loses access to the platform's content; however, they remain a user. We keep all data, statistics, and reports regarding this person's activity on the platform until the deletion of the account. As soon as the account is deleted, together with all the assigned data, we take it off the list.How much would a Custom plan cost me?
We prepare a price offer based on the information provided by each customer in a survey. We price the offer individually, depending on the number of users, required integrations, and premium functionalities. A default pricing offer is available on our website (price per account / per month). Do not hesitate to contact us if you want to receive the survey.How can I upgrade my Samelane plan?
You can upgrade your plan anytime. To do so, please reach contact@samelane.com; we will help you switch to the new plan or adjust your current one to the new requirements.What does a platform admin onboarding look like?
We provide training for future system admins. Additionally, we offer supplementary weekly meetups during the first three months, starting from platform implementation. We also grant access to Knowledge Base, YouTube video tutorials, guides for admins and learners, and last but not least, Customer Success support all the way through.Do I have to pay for the new functionalities appearing on the platform?
The vast majority of the functionalities appearing on the platform are included in your plan. You do not need to pay for them. Newly released premium features are the exception. However, the additional fee will not be automatically charged. After you confirm you want to include new features in your plan, we will propose updated pricing for your plan.Do I get charged for the system updates?
You are not charged for the updates of Samelane available as Saas. System updates of the On-premises version require an additional fee.Samelane for large enterprises
Do you provide customized plans for franchises, vendors, and partners?
Yes, we offer custom solutions for companies that want to use LMS to train their franchisers, vendors, or associates.How does Samelane cope with providing access to large data files to employees with low internet bandwidth?
Taking courses that include large data files can be challenging with slow internet. To solve this issue, Samelane came up with a NAS solution with local clusters enabling periodical download of the resources.What is the cost of the customized solutions?
Samelane provides elasticity and individually tailored solutions. We price such offers separately, depending on the number of users, required integrations, and premium functionalities. A default pricing offer is available on our website (price per account / per month). Do not hesitate to contact us if you want to discuss your needs and get a quote.How does Samleane cope with traceability?
When collaborating with multiple partners, vendors, suppliers, departments, or affiliated companies, traceability is crucial. Samelane facilitates tracking and provides you with an advanced reporting panel. It enables monitoring of employee and business partner performance with custom reports. Tracking possibility gives room for training cost optimization and dispersed metadata management. It also forecasts whether an employee will suit the role and meet company standards.What does customer success assistance for enterprises look like?
Samelane works well thanks to our dedicated customer support, a standard service granted to all our clients. The success team will solve technical issues and promptly respond to your requests via a ticket system. We also assign a success manager to the large enterprises' plans.Do you need a hand with choosing a plan that suits your business best?
We do realize that the variety of features offered might seem overwhelming. Which functionalities are essential in creating an engaging training program, and which are nice to have but optional? You don't have to worry about tough decisions as our customer service experts are here to help with finding a perfectly matching plan.The platform usage
Is there any limit to the number of courses I can take?
No, there is no limit on the courses you can take. Access to the courses is unlimited, regardless of the plan choice.What are the formats supported by Samelane?
Samelane supports various formats, including SCORM, TinCan(xAPI), ILT, PowerPoint, HTML5, Quizzes, Audio, Video, and Video360.What is the size limit for SCORM, video, and audio files?
The maximum file size is 1 GB.Which SCORM standards does Samelane support?
Samelane supports two SCORM standards: 1.2 and 2004.Can I edit the content which is already uploaded on the platform?
Yes, you can. You can edit not only courses but also news and communiques. You can also create new versions of learning tracks, review forms, compliance documents, and track statistics for each version. Samelane is easy to adjust and open for editing.Is it possible to import existing SCORM packages to Samelane?
Yes, it is. Users can upload SCORM packages while building courses. Samelane supports two of the SCORM standards: 1.2 and 2004.Does Samelane work on mobile devices? Is there an app version of the platform?
Yes, it does. Samelane works well on mobile devices via any browser. If you need a mobile app, let us know, we can provide it under the Samelane brand or create a customized one according to the customer's specifications.Can I upload some additional HR documents on the platform?
Yes, you can. It is possible to upload any documents to the FILES tab.Will I be able to export data from Samelane when the contract expires?
Yes, you will. Customers can download all the reports and statistics. If you withdraw from the contract, do not worry, we will help you export all the content you need.Can I personalize the login page, as well as the platform colors?
Yes, you can. Samelane enables you to keep the company branding and customize the platform look with your logotype and identity colors. It is possible to add an infobox and use your graphics and logotype. You can change the primary color, which will also be visible on the tab with breadcrumb navigation, buttons, and the loading symbol (the color of the side menu is the only one remaining, not alterable). As a result, the learning space favors your brand recognition. More options, such as mapping your domain, are already a part of the large enterprise plans but can be added on top of any other plan as a premium feature.How can I learn about the platform's new functionalities?
We inform about the new functionalities through newsletters, Knowledge Base, and YouTube. Additionally, you can always book a call with the customer support team; they will be happy to explain everything in detail.What is the procedure for opening tickets?
You need to notify support@samelane.com, and customer support will get back to you shortly. You can set the priority of your ticket (low, medium, high, urgent) and monitor the status in real-time. Opening an account on the Support Portal will enable you to browse all your and other users' solved tickets.Is the number of academy admins limited?
No, it is not. You can have as many admins as you need. We do not charge for adding additional admins to the platform. It is worth noting that the account fee is the same for both roles: an admin and a user.Advanced platform usage
Can Samelane integrate with other applications?
Yes, you can integrate Samelane with other internal systems. We can prepare a variety of integration models for our customers, like logging in via customers' internal company accounts, user data synch, or report system integration. Let us know, and we will gladly analyze your case and provide a solution.Can I install Samelane on the company's infrastructure?
Yes, you can. We offer three options: our AWS Cloud - a default solution, a customer's Private AWS Cloud solution, and On-premises - a customer's physical servers. AWS Private Cloud and On-premises are valued individually.What is a NAS solution?
Courses containing large files are often troublesome to share if dealing with low internet bandwidth. To solve this problem, Samlene offers a NAS solution with local clusters that enable periodical resource download to solve this problem.What is the added value of AR technology in Samelane?
AR training allows for significant cost reduction in organizations by shortening the time needed for getting ready to perform new tasks. Thanks to AR, new employees can soon start working efficiently and independently. They can practice and perform tasks in a real-life working environment while standing by a machine/using real tools with AR goggles on. On-the-job training using AR technology guarantees instruction coherence and the same knowledge and skill transfer for all employees.Security and Compliance
Is Samelane GDPR compliant?
Yes, it is. Samelane is fully compliant with GDPR (General Data Protection Regulation).Is Samelane compliant with any certificates on security and data policy?
Your data is safe and secure with Samelane. We follow the industry standards for storage, encryption, and EU privacy policies. Our platform provides modern security standards enabling encrypted connections and protected access to information. We're aligned with standards of security such as ISO, FISMA, and PCI. On-premises safety solutions are an optional service we can provide upon request.
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