How it started
The client needed to standardize the process of archiving and transferring knowledge from various areas (operating procedures, routines, safety rules, as well as practical tasks, service tasks, emergency processes ect.), in order to reduce the costs of training and new employees onboarding.
Moreover, it was supposed to have an impact on the reduction of costs resulting from the outflow of non-transferred knowledge from the organization along with the departure of key employees and experts.
The client wanted to be able to manage the content of training courses and job instructions in-house, without involving external suppliers, so that the costs of setting up the courses could be reduced and employees could be more engaged into the training process by providing training content in an attractive multimedia form.
The client noticed the value of using the augmented reality (AR) module for assisting manual workers in complex processes, which is intended to reduce costs related to human error.