Looking for an easy way to collect users’ opinions and impressions on courses? Would you like to know what learners think about course organization? Have you ever wondered how the instructors are doing, do they need any help or a round of applause maybe? Do you want to check what learners really remember half a year after taking a course?
A new feature is now available and it will help you in course evaluation and management. From now on you can get user feedback directly on the platform.
A new part has been added to the Course Builder – after adding content and managing course certificates, the next step is now Feedback Survey creation.
Here you can add feedback surveys. To do that you have to:
Remember that you can add multiple surveys to one course.
Immediately after finishing the course, you can ask learners if they enjoyed it, found the instructor helpful, or if it was interesting and could be useful in their future work.
Moreover, you can set another feedback survey to be sent out for example 3 months later – here you can ask users if the course helped them in their current work, what they would add to the course based on their current experience, or you can simply check what they remember from it. You should give it a slightly different name – for example, Course Survey – one month later so you can easily distinguish them while checking the results later.
To check the results that you have to go to Surveys Reports – here you can find:
If you already collected the feedback you wanted or you want to resign from one or more of the feedback surveys you can disable them in the Course Builder. Disabled surveys will still be available in the survey reports, but they will not show to any new users.
Active feedback survey will be visible for users as a pop-up window after signing to the platform – except for the surveys set to start right after finishing the course. In order to access other parts of the portal users have to complete the survey.
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