---
title: FAQ
description: "***My organization already has a wide user database. Do I have to invite all users myself?*** No, you do not have to. Contact us at [support@samelane.com](mailto:support@samelane.com) and we can help you by importing users’ data from your organization’s database.  ***I…"
url: "https://samelane.com/docs/faq/"
updated: "2022-09-20"
category: FAQ
---

# FAQ

***My organization already has a wide user database. Do I have to invite all users myself?***

No, you do not have to. Contact us at [support@samelane.com](mailto:support@samelane.com) and we can help you by importing users’ data from your organization’s database. 

***I already have SCORM files created for learning purposes in my organization. Can I upload them directly to the Samelane platform?***
Yes, you can upload SCORM packages directly to the platform. To do so, create a course and add the SCORM package to it. Our platform supports SCORM 1.2 and 2004 standards.

***Can I join a webinar after it started?***

Yes, users can join any time during the webinar, but remember that your attendance is checked by administrators - being late may not pay.

***I was not able to attend the webinar, can I watch it later?***

It depends if the webinar has been recorded. If it was, you can watch the recording as a part of the course.
***I added an event to the course I created, but I need to change the date of the event. Will attendees be informed about the change?***

Yes, once you edit the date or the time of an event, users assigned to it will receive an email notification about the changes.

***I have a problem with one of the platform’s functionalities. Is there anyone I can speak to about it?***
Sure, we are here to help. Please contact us at support@samelane.com - we will explain any doubts about the platform functionalities and help you with any other questions.